I'm not sure this is the right place for this. And I'm not happy that my first post on this forum is to slam a dealer. But I just read in the day 3 report that the HD dealership in Salt Lake City couldn't take the time to replace Don Stadtler's stator on his Heritage Softail (all of 1-2 hours, max) AND THEY HAD THE PART IN STOCK!!!!
Seriously??? You've got a guy competing in the friggin' IBR on YOUR BRAND and you can't nudge a few lousy oil changes to get the man back in the dance? Meanwhile, the owner of the little indie shop that I work for drove from Philadelphia to Ohio on the 4th of July to help one of our customers replace his wrecked rear wheel a few years ago. We always put away-from-home riders at the top of our service list. And the Harley dealers wonder why so many customers hate them...wasn't somebody going to organize a list of shops and people who would be proactive in helping IBR riders during the rally?
Seriously??? You've got a guy competing in the friggin' IBR on YOUR BRAND and you can't nudge a few lousy oil changes to get the man back in the dance? Meanwhile, the owner of the little indie shop that I work for drove from Philadelphia to Ohio on the 4th of July to help one of our customers replace his wrecked rear wheel a few years ago. We always put away-from-home riders at the top of our service list. And the Harley dealers wonder why so many customers hate them...wasn't somebody going to organize a list of shops and people who would be proactive in helping IBR riders during the rally?