THE RTE AT THE OLD TOLLGATE HOTEL ON THE 5TH DEC HAS BEEN CANCELLED.
I have just spoken to the manager at the Tollgate Hotel who I arranged the group deal with.
She has told me that their policy is that they are not offering refunds but can transfer the booking date to November or maybe December next year.
They did send an email out in September offering refunds until some date in early October. But I never received it. And this is the email that I have been chasing to get for the last 2 months.
They are going to phone me back in the next few days to let me know what they are going to do for us.
If we were to turn up in December this year after this current lock down, and the rule of six was still in place. She informed me we would not be allowed to meet socially.
I asked about if the lock down was extended or another one started after the 2nd December, and the hotel had to close would we get a refund, because by law I thought they had to as they had broken the contract.
The answer was no, the owner had consulted with his solicitors and they were only offering transferring bookings to a later date.
The manager is calling me back in a few days to see what she can do for us.