Premier emails
- Thread starter Redwing56
- Start date
Agreed. My experience with our tech startup and email automation helped me to see that there are a myriad of ways (on BOTH ends) that automated emails can go badly. Especially if you're automating the process through third parties.
That's why my fur was ruffled at the earlier assertion that "other people are getting it, so it *must* be you". That's simply not a correct assertion, and it came across (to me, at least) as out-of-hand dismissive of the people who are financially supporting the Association.
That's why my fur was ruffled at the earlier assertion that "other people are getting it, so it *must* be you". That's simply not a correct assertion, and it came across (to me, at least) as out-of-hand dismissive of the people who are financially supporting the Association.
As did I.
...I will say that I didn't mind the pushback; it seems frustratingly dumb to hear "are you sure it's plugged in?" but let me tell ya, so often it IS the case that the problem is due to, as my dad puts it, "insufficient operator headspace" ^_^
That we both got copies of the email just a few minutes ago makes me suspect there was an issue on the other end, but again, no harm, no foul. Hopefully folks understand it isn't that we feel entitled to some level of service, as much as we're just really eager and excited. ❤️
...I will say that I didn't mind the pushback; it seems frustratingly dumb to hear "are you sure it's plugged in?" but let me tell ya, so often it IS the case that the problem is due to, as my dad puts it, "insufficient operator headspace" ^_^
That we both got copies of the email just a few minutes ago makes me suspect there was an issue on the other end, but again, no harm, no foul. Hopefully folks understand it isn't that we feel entitled to some level of service, as much as we're just really eager and excited. ❤️
My Premier News emails came from [email protected].
As a test I just went to the store and ordered a t-shirt and some stickers.
I immediately received a confirmation from [email protected]
Maybe this information will help the person working on this issue...
As a test I just went to the store and ordered a t-shirt and some stickers.
I immediately received a confirmation from [email protected]
Maybe this information will help the person working on this issue...
There are lots of reasons you may not be receiving them that are out of our control. It could be as simple as having changed your email address and not updating your eStore account (from which we derive the mailing list). It could be with your ISP. Or anywhere along the way. But if we look at your account and see that you are shown as a Premier member, that we have your correct email address, and that the vast majority of Premier members are receiving the emails, my best guess is that it isn't, in fact, a problem at our end. 
But if we look at your account and see that you are shown as a Premier member, that we have your correct email address, and that the vast majority of Premier members are receiving the emails, my best guess is that it isn't, in fact, a problem at our end.
