General info for anyone ordering a suit...
I made the trip (1100 miles one way) to the store to get measured for an R3 suit. I spent about 2.5 hours getting measured, trying suits, etc. and when I was done I felt pretty good about the whole thing. Fast forward 3 weeks, and the suit arrived. It fit like a headless horseman costume, because the torso was about 7" too long. Service-wise I had no issues, as they were willing to do anything up to and including making me another suit, as they can't make the torso shorter. Having been there in person to be fit and seeing the result, I wasn't confident that I could somehow do better over the phone, so I gave up.
The general idea I think is that if you're a standard sized person who typically fits easily into off-the-rack stuff, you'll be ok. I'm 6'3" 260, with (and this is the odd part) a shortish 32" inseam and a longer-than-average torso. So even though that's my shape, I think the multiple alterations got away from them, and the result was a failure. As always, YMMV.