Complaint about Certification time

Hi all
I completed my first saddle sore in October 2019 and i send all data in email
And i completed my second saddle sore in February 2020 and it was too hard because i do it by 150 cc scooter and send all data in email
And I receive an automatic reply that they got my mails
And I didn’t receive any mail after that
I’m really disappointed cause i work so hard because I’m living in egypt and made this rides in egypt and didn’t have my respect until know
I send many mails and didn’t have any answer what i can do ?