Soooo...
I use the Amazon Music app to listen to tunes whilst riding. In order to prevent interruptions due to poor or lost signals, I download all of the music and listen to it in "offline mode".
Today I changed my Amazon account password. I now wished I hadn't, because when I did...
...every song, over 1,700 of them, organized into multiple playlists, was wiped-out. Gone. Vanished.
Well, everything that was downloaded. Now I have to download them all over again. What's worse is that a quick perusing of the list shows many are now unavailable. This means I won't be able to download by artist (fastest way) because I now have to check to see whether each song is available. The funny thing is that songs that become "unavailable" are usually "available" on another album!
I called Amazon about this and the woman forwarded this to the tech team, but she also mentioned that it might have happened because I was "signed-out". Yes, I replied, I "signed-out" because I changed my password. I didn't switch accounts. This shouldn't have happened at all. I am sure I am not the only person who has changed their password.
This is actually the second time Amazon Music has screwed me over- the first came when I switched phones and absolutely nothing from AM came from the old phone to the new one. This happened less than 12 hours before a ride and it sucked having to redo everything in such a short period.
I also discovered that an "online" playlist is downloadable, but an "offline" playlist isn't "uploadable". (facepalm)
So to avoid being bent-over and penetrated by the poor-coding of the AM team, I'm going to have to create everything "online" and then download them on the phone.
The funny thing is that not a single other version of AM I use (laptop, desktop), needed me to sign-in again with the new password. Only the phone.
And I was having such a good day...
I use the Amazon Music app to listen to tunes whilst riding. In order to prevent interruptions due to poor or lost signals, I download all of the music and listen to it in "offline mode".
Today I changed my Amazon account password. I now wished I hadn't, because when I did...
...every song, over 1,700 of them, organized into multiple playlists, was wiped-out. Gone. Vanished.
Well, everything that was downloaded. Now I have to download them all over again. What's worse is that a quick perusing of the list shows many are now unavailable. This means I won't be able to download by artist (fastest way) because I now have to check to see whether each song is available. The funny thing is that songs that become "unavailable" are usually "available" on another album!
I called Amazon about this and the woman forwarded this to the tech team, but she also mentioned that it might have happened because I was "signed-out". Yes, I replied, I "signed-out" because I changed my password. I didn't switch accounts. This shouldn't have happened at all. I am sure I am not the only person who has changed their password.
This is actually the second time Amazon Music has screwed me over- the first came when I switched phones and absolutely nothing from AM came from the old phone to the new one. This happened less than 12 hours before a ride and it sucked having to redo everything in such a short period.
I also discovered that an "online" playlist is downloadable, but an "offline" playlist isn't "uploadable". (facepalm)
So to avoid being bent-over and penetrated by the poor-coding of the AM team, I'm going to have to create everything "online" and then download them on the phone.
The funny thing is that not a single other version of AM I use (laptop, desktop), needed me to sign-in again with the new password. Only the phone.
And I was having such a good day...