Staff member
Premier Member
IBR Finisher
I sent a pair of TCX motorcycle boots back to sportsbikeshop as they had started to leak. I had purchased them 9 months ago and the manufacturers warranty was 1 year.

Just had confirmation today that TCX had confirmed the fault and they have authorized the despatch of a new pair.

I've used sportsbikeshop quite a number of times in the past. Good service and speedy delivery. I've worn TCX boots for years and this was the first time I had a problem. Nice to see a manufacturer replace a faulty item without a song and dance.